Overhead, a lady calling a guy in the US at what must be close to 11.30 pm his time.
Hi Sir, this is XX from ABC, this is about the customer service complaint you ...hello, hello....can you hear me Sir, hello, hellooooo, is it too late for you Sir?...this is about the customer service....hello Sir....SIR, SIR....oh, you were sleeping. I'm sorry, I will call you in the evening...what time should I call you...
I am very curious to know if the poor bloke continued the conversation, and if he decides to to continue his patronage of ABC after this 'service' call. Duh.